Orlando Grandma with no rights when daugter is missing?

I heard a sad storie today a grandmother in Orlando has not seen her grandchildren since her daughter has gone missing?   This is really sad for the children , no Mom or Grandmom.??   Please lets change are laws , can we agree , that grandparents are important.  please write me with your stories 
http://abcnews.go.com/GMA/video/woman-vanishes-peoples-court-tv-appearance-mom-speaks-15005440